Careem Celebrates Three Years of Innovative Transportation in Lebanon

December 4, 2017
4 minutes read
Careem Celebrates Three Years of Innovative Transportation in Lebanon

Careem, the leading ride-hailing service in the Middle East and North Africa, Turkey and Pakistan, marks an important milestone in its rapid growth in Lebanon as it celebrates three years of reinventing transportation in the country and making lives simpler for millions of people.

“We are extremely proud of what we have accomplished in just three years in Lebanon and are thrilled by the impact that our technology and our service has had on people’s lives, creating job opportunities and providing safe transportation,” said Ibrahim Manna, Managing Director of Emerging Markets at Careem. “However, our success would not have been possible without our Captains who are the foundation of our company and the most important factor in delivering the right quality of experience to our customers. We look forward to continuing to find new, exciting ways to provide excellent service across Lebanon and the other markets in which we operate.”

Numerous factors have contributed to Careem’s success in the country and across the region. A large driving force is strong regional investment from companies such as Kingdom Holding Company, Al Tayyar Group (the largest institutional investor in Careem), Rakuten, STC Ventures, DiDi Chuxing, China’s largest ride-hailing firm, Daimler AG, DCM Ventures, Coatue Management, Lumia Capital, and Wamda Capital who all provide support in accelerating Careem’s market expansion and innovation.

The company’s focus on investment in research and development and call centers in Pakistan, Egypt and Berlin have led to continued innovation, economic growth and even more job opportunities for local citizens.

Contributing to job creation in every market in which it operates, Careem local Captains provide a reliable, safe and affordable transportation choices for all citizens including in ride insurance.


Anyone can be a Captain by simply applying through Careem’s website, meet the criteria and eligible individuals will receive full training to help provide income for themselves and their families.

Since its inception in July 2012, Careem has delivered a safe and comfortable ride to over 10 million users across the region, and the company currently operates in more than 80 cities across 12 countries in the broader Middle East, including North Africa, Turkey, and Pakistan; these also include KSA, UAE, Egypt, Jordan, Lebanon, Morocco, Palestine, Qatar, Kuwait and Bahrain.

Careem is available 24/7 to pick up customers wherever they are.

  • Careem App – If you’re already a user, you can login to the website or use Careem’s mobile app to order a car.
  • Book in Advance or Instantly – You can choose between booking a car to come to you NOW, or scheduling a ride for LATER by selecting a specific date and time.
  • Choose the car type that best suits your needs at the tap of a button – Select from Careem’s Economy, Prime or Mini Van class cars and we will automatically locate your address using GPS. Confirm, or edit your location and tap request.
  • Track your ride in real-time – you’ll be able to message or call your Captain, or just sit back and follow them on the map. They’ll be at the location you requested in just a few minutes. Careem will send you an SMS to let you know they’ve arrived.
  • Payment made easy – select your payment method by choosing to pay cash or with a credit card when setting up your account or with Careem credits. You won’t have to wait for the Captain to process your credit card. We’ll just put the charge on your file.


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