Abu Dhabi Government Contact Centre receives ISO 18295 – 2017 Standard for Customer Contact Centre Management

Abu Dhabi Government Contact Centre receives ISO 18295 – 2017 Standard for Customer Contact Centre Management
October 07, 2018
News

Abu Dhabi Government Contact Centre receives ISO 18295 – 2017 Standard for Customer Contact Centre Management

The Abu Dhabi Government Contact Centre managed by the Abu Dhabi Smart Solutions and Services Authority (ADSSSA) received the ISO 18295 – 2017 Standard for Customer Contact Centre Management–being the first government entity in Abu Dhabi to receive this certification. The achievement serves as recognition for the...

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