Ericsson: zero-touch could herald a new era in service provider customer interaction

Ericsson: zero-touch could herald a new era in service provider customer interaction
May 18, 2018
Technology

Ericsson: zero-touch could herald a new era in service provider customer interaction

Ericsson (NASDAQ: ERIC) Consumer & IndustryLab released its latest Insight Report today –  the Zero touch customer experience – exploring the future of customer interactions with mobile service providers. Today, smartphone users interact with operators across multiple touch points: from discovering offerings and...

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